Privacy Policy

This policy covers HasDelivery's website and the separate HasDelivery Customer, HasDelivery Merchant, and HasDelivery Driver applications. Each app only requests information and device permissions needed for its role.

Customers may provide account details, contact information, delivery addresses, order contents, delivery preferences, tips, and support messages. Merchants may provide business, catalog, operating, and order-management information. Drivers may provide profile and vehicle information, availability, required compliance documents, and proof-of-delivery information.

The Driver app may collect foreground device location while the driver is Online and the app is running. Delivery proof may include a photo, note, timestamp, and device location when available. The apps may also store push-notification tokens and basic technical/error information needed to operate and improve the service.

Payments are processed by Stripe. HasDelivery receives payment status, transaction identifiers, and amounts needed to authorize, capture, refund, and reconcile orders. HasDelivery does not need to store a customer's full card number in its own database.

We use information to create and fulfill orders, determine serviceability, process payments, dispatch drivers, communicate order status, prevent abuse, provide support, maintain compliance and safety records, improve reliability, and meet legal or accounting obligations.

If you allow push notifications, HasDelivery may send operational alerts relevant to the app you use. Examples include customer delivery-status updates, merchant new-order alerts, and driver run offers. Notification permission can be changed in your device settings.

Information is shared only as needed to operate HasDelivery, such as between the customer, relevant merchant, assigned driver, payment provider, communications providers, infrastructure providers, and service providers supporting the transaction. We do not sell personal information to advertisers.

We retain information for as long as reasonably needed to provide the service, resolve disputes, prevent fraud, maintain transaction and compliance records, and satisfy legal obligations. We use access controls and role separation so customer, merchant, driver, and administrative functions do not receive unnecessary access to each other's data.

You may update account information in the applicable app where available, disable notification or location permissions through your device, or contact HasDelivery about access, correction, or deletion requests. Some transaction, safety, compliance, or accounting records may need to be retained where permitted or required by law.

Questions or privacy requests can be sent to hasdeliveryadmin@gmail.com or by calling 503-349-7253.